Clear & Fair Return & Payment Policy

Your peace of mind matters—flexible policies designed to keep your website running smoothly.

At CPX Studio, we believe in transparency and flexibility. Our 30-day return policy ensures you’re satisfied with your purchase, while our payment terms provide options for financial hardships. Read on to understand how we handle refunds, missed payments, and domain management.

CPX Studio Return & Payment Policy

1. Return Policy

CPX Studio provides a 30-day return period from the date of purchase for website development, domain registration, and graphic design services. Refund requests must be submitted within this period. Refund eligibility is subject to the nature of the service provided. Custom work, completed projects, and digital assets that have been fully delivered may not be eligible for refunds. CPX Studio reserves the right to evaluate refund requests on a case-by-case basis.

 

2. Payment Obligations & Service Suspension

Clients are required to fulfill all payment obligations in accordance with the agreed-upon terms. Failure to make timely payments may result in the suspension of services, including but not limited to website access restrictions, domain revocation, and removal from hosting platforms. CPX Studio is not responsible for any data loss, business interruptions, or damages resulting from service suspension due to non-payment.

3. Financial Hardship & Payment Adjustments

In the event of financial hardship, clients must notify CPX Studio in writing prior to the payment due date. At CPX Studio’s sole discretion, alternative payment arrangements may be provided, subject to additional fees to account for delayed payments. Any deferred amounts will be redistributed across the remaining contract period, with an incremental cost adjustment to cover the outstanding balance. Clients who fail to communicate financial difficulties in advance will be subject to standard late fees and service termination policies.

This policy is legally binding upon acceptance of services. For any disputes or inquiries regarding payment terms, refund eligibility, or service continuation, please contact CPX Studio in writing.